COBRA Administration
Leave the COBRA complexity to us.
At PlanSource, COBRA is just one step in the broader benefits journey — powered by the platform you already use to manage enrollment, eligibility, and compliance. Our solution transforms COBRA administration into a seamless, automated process that keeps HR teams compliant and people cared for when it matters most. Paired with expert guidance, employers gain complete visibility into COBRA activity, reduce risk, and reclaim valuable time.
Avg. Business Day Resolution Time
PlanSource provides swift COBRA support responses and quick issue handling, always offering expert guidance.
On-Time Implementation
PlanSource has consistently achieved on-time COBRA implementation, ensuring reliable and timely onboarding for a smoother, integrated experience.
Full‑service COBRA administration, end to end
From the first notice to the last premium, we handle every step with speed, accuracy, and care so your team can support people through big moments, not manage paperwork.
Required communications
We send all mandated COBRA notices on time (initial, election, reminders, confirmations) so participants know what’s next and you meet every deadline.
Elections and eligibility
We process qualifying events and elections, reinstate coverage, and manage timelines so coverage starts and stops when it should—no gaps, no guesswork.
Billing and remittance
We collect premiums, manage grace periods, reconcile, remit to carriers, and process refunds so cash flow is accurate and on time without chasing payments.
Daily notification processing
We process COBRA notifications daily, not weekly, which means faster turnaround and fewer delays when timing matters most.
Expert support
A dedicated COBRA team and specialized contact center resolve most issues in under one business day—supporting people through big moments with care.
Visibility and control
Track elections, billing, eligibility, notices, and more in one integrated dashboard—no spreadsheets, no blind spots.
Compliance and risk reduction
Built-in guardrails and timely processing help you avoid missteps and penalties, with audit-ready documentation.
One Solution. Zero Gaps.
PlanSource stands apart because our COBRA administration works hand and hand with our Core benefits platform and service solution. One platform powers enrollment, eligibility, ACA, billing, and member experiences—COBRA is seamlessly built in.
One system, fewer vendors
PlanSource is your system of record and your single partner for configuration, support, and reporting.
Participant + Admin experience
Member-friendly communications, simple payments, and one-click access to carrier portals via Member Portal SSO—plus clear admin visibility and reporting in one place.
One partner, expert support
A single team backed by COBRA specialists and a branded contact center with most issues being resolved in under one business day.