Caddo Parish Public Schools

For Caddo Parish Public Schools, the pandemic forced them into a new reality: including how they managed employee benefits. Paper forms, in-person meetings, and manual approvals didn’t make sense anymore. They needed a modern platform that gave time back to their HR team and made life easier for employees.

That’s when they moved to PlanSource.

In this testimonial, Lynn Hooper, Director of Insurance shares how transitioning from outdated, manual processes to a self-service, digital benefits system with PlanSource completely transformed their workflow. Now staff can access their benefits from anywhere — whether it’s after hours, on the weekend, or right from their phone.

“PlanSource simplifies your job so much. You can stop chasing your tail with manual processes.” – Lynn Hooper

What made the difference?

• Self-service benefits and document upload – Employees can enroll or submit required forms anytime, no meetings required.
• ACA compliance automation – Takes the stress out of tracking and reporting, with built-in peace of mind.
• Weekend-friendly systems – Staff don’t need to wait for office hours: they’ve got 24/7 access to what they need.
• Auto-approval and carrier file automation – Cuts down on manual admin and frees up the HR team to focus on strategy.

By moving to PlanSource, Caddo Parish Public Schools brought their benefits administration into the modern era and reclaimed precious time along the way. Hear their story.